Our COVID-19 Response - March 31 Update

March 31, 2019

 

Dear Clients, Partners, and Friends:

As the COVID-19 outbreak continues, I want to provide you with an update on what Associated Engineering is doing to respond to this rapidly-evolving global pandemic. The health and safety of our staff, clients, partners, and their families remains our top priority.

 

Currently, all of our offices remain in operation, with additional measures being taken to provide a safe environment for our employees who need to work at our offices. We are supporting physical distancing, encouraging frequent hand washing, and implementing additional cleaning measures in our offices.

 

Many of our employees are now working remotely to respect the need for physical distancing, while continuing to deliver on your project requirements. We understand our role as an essential service to clients to support and help maintain operations for critical infrastructure, such as drinking water systems, and to complete ongoing design and construction projects. While our staff are working remotely, they continue to collaborate and hold project meetings virtually to complete our clients’ projects.

 

For construction projects, our staff are working with contractors and the stringent protocols that have been established at each site to address the COVID-19 risks. These protocols allow our construction staff to continue conducting inspections and providing contract administration services so that active construction projects can advance.

 

For both design and construction projects, our project managers are working with our clients to provide advice and, if necessary, to develop contingency plans in anticipation of potential impacts to projects if the pandemic escalates further.

For more information on our pandemic response, see the information below, or feel free to contact me directly if you have any questions or if we can help.

 

In closing, I want to thank our staff for their continued dedication to deliver on our project commitments. I also want to applaud all the health care and front-line workers, as well as those maintaining other essential services, for everything they are doing to save lives and sustain our communities during these uncertain and stressful times.

 

Finally, I want to acknowledge those who have supported people in your communities - buying groceries for neighbours or the elderly or simply reaching out to support each other. It is through our collective compassion and commitment that I know we will get through this pandemic together and be stronger for our efforts. Stay safe and keep healthy.

 

Best regards,
Martin Jobke, P.Eng.
President & CEO

 

 

Read our March 17 message regarding the COVID-19 pandemic, and the April 16, 2020 update, from Associated's President and CEO, Martin Jobke.

 

ATAP's COVID-19 Response

The coronavirus (COVID-19) pandemic is having an unprecedented impact on people and organizations around the world. At ATAP, the health and safety of our staff, clients, students, and communities are our top priority. This is why, working with Associated Engineering, our affiliate, and our parent company, we have implemented measures to safeguard our staff and clients and to do our part to limit the spread of COVID-19. While these protocols will evolve with changes in the transmission of COVID-19 and in response to new information on the pandemic, we want to share these protocols with you.

 

Pandemic Response Team

We have established a Pandemic Response Team and a Pandemic Response Plan for COVID-19. We are actively carrying out our plan, supported by COVID-19 Response Coordinators in each of our offices.

 

We are following the advice given by the World Health Organization, Government of Canada, and Provincial and Territorial Governments and Health Authorities. We continue to actively monitor information regarding this pandemic and to implement measures that may be required to ensure the health and safety of our staff and clients.

 

Training & Meetings

All face-to-face training sessions have been cancelled and will be rescheduled. Updated information on the times and locations of our training sessions may be found on our Courses webpage.

 

We are discouraging internal and external face-to-face meetings with clients, students, stakeholders, and contractors. To maintain communications, we are encouraging the use of online meeting tools, such as video conferencing and teleconferencing.

 

Workplace

Currently, all of our offices are open, and we remain committed to delivering your projects.

 

To comply with the BC government’s ban on gatherings greater than 50 people, most staff in Associated Engineering’s larger BC offices, such as Vancouver, are working remotely.

 

We are encouraging all staff to practice good hygiene, such as washing hands and not touching their face, as well as cough and sneeze etiquette, and social distancing.

 

We request all visitors to our offices to wash their hands before entering the office, in addition to covering coughs and sneezes, and practicing social distancing. Anyone who has COVID-19 symptoms or has been exposed to person(s) with COVID-19 symptoms are asked not to enter our office. Signage reflecting the above has been placed at the entrances to our offices.

 

We have asked staff to limit gathering in our lunch rooms and meeting areas.

 

Building management, for some of our offices, have informed us that they may shut down buildings on short notice to curb the spread of COVID-19. If this arises, we will be forced to close those offices. Should this occur, our staff will advise their clients immediately, and discuss any impacts to your projects.

 

Cleaning and Sanitizing

We have increased the number of hand sanitizer stations in our offices. Our building management has stepped up office cleaning, especially in high traffic areas.

 

Working Remotely

We have made accommodations for all staff to work remotely. We have the systems and tools in place to continue to advance our clients’ projects. Clients can continue to reach our staff by email, Skype, telephone, or cell phone.

 

Work-Related Travel

We have cancelled all non-essential travel inside and outside of Canada.

 

Conferences, Tradeshows & Industry Events

We have also suspended attendance at all conferences, tradeshows, and industry events.

 

Self-Isolation / Quarantine

We require all staff returning to Canada from abroad to self-quarantine for 14 days, whether or not they are showing symptoms of COVID-19. Any staff feeling ill are required to self-isolate and to contact their Provincial or Territorial Health Authority.

 

Information Technology

We have the systems and tools in place to allow our staff to work seamlessly from home. Our Corporate IT team have been working hard to review and reinforce our systems to ensure that they are robust and to minimize any potential for disruption to our regular business.

 

We understand that the COVID-19 pandemic has placed significant stress on our staff, clients, partners and your families. You can count on our continued support and service during these uncertain times.

 

Questions?

If you have any concerns or questions, please feel free to contact our President & CEO, Martin Jobke or our Chief Operating Officer, Lance Kubrak.